Project Description
Company
Network Interiors
Industry
Manufacturing & Construction
Network Interiors is a 30‐person commercial construction company which specializes in interior and exterior metal framing, drywall, insulation, acoustical ceilings and rough & finish carpentry. They have earned awards for their endeavors, as well as repeat business from the construction management firms for whom they subcontract. They continue to lead the industry in safety training, apprenticeship training, LEED® & Green Building construction, and Information Technology for small businesses.
The Challenge:
In 2005, Network Interiors owner Melissa Sheffy began a progressive IT expansion, searching for a company who handled Citrix. She was having a difficult time finding a company who could provide Citrix service for a smaller business, until she came upon Connecticut Computer Service, who were practically in her backyard.
The Solution:
Melissa met with CTComp account executive Dean Rustic, who implemented a solution for Network Interiors which included a Microsoft Small Business Server, a Citrix Essentials Server, and HP Notebooks with Verizon wireless air cards. CTComp was also able to provide Melissa and her thriving commercial construction business with ongoing support via Network Monitoring.
In the competitive industry of commercial construction, a small business needs every bit of advantage it can get. With guidance from CTComp, Melissa was able to equip each foreman in the field with a laptop and database access (which at that time was uncommon for a sub-contractor), and deliver superior service to her clients. Prior to this IT upgrade, Network Interiors office employees had to print out each project change that they received, and hand deliver it to each and every job site.
As a small contractor, Network Interiors receives numerous compliments on how impressed people are with their ability to keep up with technology. By upgrading the previous server and adding Citrix, not only has company‐wide efficiency increased, but also the ability to provide unparalleled customer service. The open flow of communication is what the customers really notice. Melissa believes that investing in the latest technology has definitely contributed to the increase in their sales. “I am always looking to explore the latest IT technology that will bring smoother efficiency to my business. CTComp helps me do that”, says Melissa.
“CTComp has a personal approach to servicing their customers. They really understand the needs specific to the construction industry.”
“It gives me incredible peace of mind as a business owner to know that any problems we might have are immediately addressed. I am really thrilled with the entire staff at CTComp.”
“By giving my foremen these IT capabilities, information is processed quickly and any changes that arise on a job can be noted and implemented with ease. CTComp was instrumental in helping us make these changes.”
“Using CTComp fit in nicely with my vision of expanding my business and its efficiency. And now, projects run more smoothly.”
“Citrix allows a ‘free flow’ of information from my office to the field. Job changes are in my foreman’s hands instantaneously; that’s crucial when competing in an aggressive market.”
